Samsung ended direct syncing between its Gallery app and Microsoft OneDrive on 30 September 2026, according to its Australian notice. Photos and videos already stored in OneDrive remain accessible, but Galaxy owners who relied on Gallery syncing should check how new pictures are being backed up. Microsoft now directs those users to Camera Backup inside the OneDrive app.
The immediate change concerns the connection between two services. Samsung says Gallery–OneDrive account-linking information has been deleted, and cloud-only images are no longer available through Gallery in the same way. The notice also lists affected Gallery features on televisions, monitors and Family Hub appliances. Losing that view does not, by itself, mean the underlying OneDrive files have disappeared.
Start by opening OneDrive and checking the Microsoft account. Look for familiar albums and several older photographs, then check whether recent pictures taken after 30 September are present. A photograph visible on the phone is not proof that a separate cloud copy exists. Before clearing local storage, confirm that the important files can actually be opened from OneDrive.
Microsoft’s backup guide explains how to enable the replacement service. In OneDrive for Android, tap the account image, choose Turn on beneath the Camera Backup message, confirm the account and grant the requested photo and video access. Camera Backup works with one account at a time, so people using personal and workplace accounts should check the destination carefully.
The replacement also behaves differently from two-way photo syncing. Microsoft says Camera Backup uploads the camera roll to OneDrive; deleting a successfully backed-up photograph from the device does not remove its cloud copy. Other image folders can be selected in Settings, Camera backup and Back up device folders. Check the video setting separately if recordings form part of the collection.
A backup setting can be enabled without every upload finishing. Microsoft’s troubleshooting advice identifies network access, the selected account, charging restrictions and video settings as useful checks. If a new test photograph does not appear, work through those settings before assuming the service has failed. Interface labels can differ between app versions.
Available cloud storage is another limit worth checking directly. Microsoft’s storage guidance says an account over its allowance cannot upload or sync new files. Existing pictures may therefore remain visible while recent ones stop arriving. Check the quota before buying more storage, and avoid deleting the only copy of a file while trying to make room.
Individual missing photographs can also be uploaded without waiting. Microsoft documents manual uploads through the OneDrive app’s add control, followed by the file or photo upload option. That is useful for filling a known gap, although it does not establish that automatic backup is working for subsequent pictures.
The most useful final check is a small recovery test. Take a new photograph, allow the upload to complete and open it from OneDrive on another signed-in device or browser. Keep the local original during that check. For Galaxy owners, the practical task is to verify both the older collection and the route that tomorrow’s photographs will take.
